FAQ

What can we help you with?

Xiamen Kseng Metal Tech Co., Ltd. provides solutions that allow customers the ability to meet solar mounting system of their different requirements.

Call us, send us an email or fill out the form - whatever works best for you.

Call us at +0592-5795673
Send your queries to info@xmkseng.com
Use our Contact Us form.

Q1: How does you factory do regarding quality control?
A: About the quality control before the order will be re-audited by the designer, before shipment there is also a quality inspection and will take pictures of the archive so that later problems find problems.

Q2: Where is your factory located? How can I visit there?
A: Our factory is located in Xiamen city, Fujian province,China.You can fly to Xiamen airport in Fujian directly, all our clients, from home orabroad, are warmly welcome.

Q3: How about your delivery time?
A: General speaking, if the goods is in stock, we can delivery them with 5-7days, If the quantity is 1-2container, we can give you with 7-10days,if the quantity is more than 2 container and you are very urgent, we can let factory priority produce your goods.

Q4: How about your price.
A: High quality products with reasonable price. Please give me a inquire, I will quoted you a price for your refer at once.

Q5: How do you let me trust you.
A: We have own import & export right, and we are Gold mumber of alibaba and made in china, We get credit guarantee from Alibaba Group. you can make an order by alibaba to us directly.

Q6: what kind of certificate you have ?
A: We have ISO9000, CB, CE,TUV, SGS.

Q7: Which market do you already sell?
A: We already ship our best price solar mountingto Europ, Middle East, South America, Asia, Afria etc.

Q8: Do you accept OEM business?
A: We accept OEM with your autherization.

Q9: What is the standard of package?
A: Export standard package or special package according to customer requirement.

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